8. Am I eligible for a refund?

Please note that all sales are final, and we do not offer exchanges, refunds, or returns.

9. Can I exchange damaged or defective items?

We strongly advise carefully inspecting the goods before signing for them. If, unfortunately, you receive an item that has been damaged during transit, please notify us immediately. It is important to report any damages or defects at the time of delivery, as failure to do so may result in the inability to process a return. Kindly provide your order number and include a photo of the product.

10. Do you provide installation services?

We do not offer installation services.

Please be informed that ARCHETYPAL LIMITED reserves the final decision-making authority in the event of a dispute.